The Management requires cooperation in the following agreement between guests and the hotel.
1. Check-in Time is 3:00 pm
___Early check-in is allowed only if it is possible for hotel logistics and operations
Early check-in cost
1:00 am to 6:00 am: 1 Additional Night
6:45am to 11:00am: USD$60 per person
11:45 am to 2:30 pm USD$30 per person
2. Check-out Time is 12:30 pm to 12:55 pm
___ Late checkout is permitted only if the it is possible for hotel logistics and operations otherwise the hotel reserved the right to remove customers’ belongings if the room needs to be evacuated or charge the fee from the Hold made at check-in without any notice.
Late checkout cost
1:00 pm to 3:00 pm USD$30.00 per person
3:05 pm to 6:00 pm USD$60.00 per person
6.05 pm 1 Additional Night
3. Smoking inside the room is not allowed
___ A cleaning fee of $250 will be charged if smoking in the room.
4. Smoking in the common area is allowed
___ Only cigars or cigarettes or any other substance will be considered a violation of this rule and security has the right to remove you from the facility immediately.
5. 24 Hours transportation is provided to the customers every hour starting at 9:30 am
6. The last Beach Shuttle pick-up is at 4:30 pm
7. Food and drinks (not included)
___ Are served at our main Restaurant, next to the main pool with the following low-season schedule:
Lunch 12:00 pm to 2:00 pm
Snack 3:00 pm to 5:00 pm
Dinner 6:00 pm to 10:00 pm
8. Room rates have a nonrefundable policy after checking in
9. No activity is allowed after 10:30 pm In the center pool bar
10. In case of lost items Room Key cost USD$20 Safe key cost USD$100
11. Tips and gratuity are not included in the hotel rate feel free to tip de staff
12. Customer is responsible for damages, lost items in the property and extra consumption generated for the visitors or themselves in our restaurant and Bar
12. Room services are not available.
12. WIFI is free and is open all around the facility as well as in the rooms.